Since 1991, Competitive Solutions Inc. (CSI) has been helping organizations improve communication, drive robust and relevant performance metrics, and create cultures of accountability and engagement within all organizational levels using our proven methodology known as…
Communication can be defined as a sender providing a message to a receiver.
Today, company leaders face four common problems. Process Based leadership can help.
"The PBL ScoreCard® Hosted Solution has allowed McDonald’s U.S. Human Resources to build a centralized repository of regional and divisional..."—McDonald’s uses PBL ScoreCard
"Process Based Leadership®, without a doubt, played a significant role in our Sterling Award journey...."—Manatee County Tax Collector Ken Burton, Jr.
“With the strong PBL foundation… We are regarded as the company-wide leader..."—Mark Fitts of BP Cooper River
Competitive Solutions, Inc. is a leadership training and business scorecard consulting firm. We specialize in helping organizations improve communication, develop meaningful business scorecards, create accountability at all levels and set behavioral expectations using Process Based Leadership®.
Words From Our Clients
Manatee County Tax Collector Ken Burton, Jr.
“Process Based Leadership®, without a doubt, played a significant role in our Sterling Award journey. This entire process was a true turning point to the excellence our office has achieved.”
Ken Burton, Jr. Manatee County Tax Collector
GSK Uses PBL to Strengthen Teams
“Great ideas for those of us who are just starting teams. Great team concepts. Solutions to some of the problems I know I will encounter.”
Debbie Wagner, GlaxoSmithKline
BAE Systems Anniston Boosts Outcomes with PBL
“PBL has allowed us to consistently run our meetings at higher levels, thus allowing us to elevate the overall execution and performance as well. PBL promotes synergy in communications and similar expectations across the site”.
Max Dodd, Anniston Forge Manager of Operations BAE Systems Anniston, AL
US Army Wins Gold Shingo Award, Credits PBL ScoreCard
“PBL ScoreCard® directly enabled us in winning back to back Gold Shingo Awards. PBL ScoreCard’s® fully customizable visuals brought increased visibility to performance and allowed us to focus on areas that needed attention promptly. With PBL ScoreCard® in place we were able to make decisions based on real time data – not a gut feel. We saw a tremendous enhancement in our communication and performance. PBL ScoreCard® is now a key part of our management process.”
Col. Bruce Elliott, US Army, RIA-JMTC
McDonald’s uses PBL ScoreCard
“The PBL ScoreCard® Hosted Solution has allowed McDonald’s U.S. Human Resources to build a centralized repository of regional and divisional performance metrics in a simple and user-friendly application. The Remote Hosted Solution enabled us to implement a technological solution to our group with no dependence on Information Technology resources. As a result, I was able to build a scorecard prototype for executive leadership in two days and implement the product in a very short time. The PBL ScoreCard® is a welcome transition to our paper-based scorecard process!”
Kelli Moore, US HR Process Consultant for McDonald’s Corporation